Texas auto insurers: complaints and policy counts (2026)
Complaint data only.
Texas complaint data only: confirmed complaints, policies in force, and the Department's complaint index for the Automobile line, policy years 2024, 2025. Retrieved 2026-10-18. The file is the Texas Open Data Portal dataset pa9u-9s9w. No document from tdi.texas.gov is used.
The line of coverage in the file is Automobile. The file does not label these rows private passenger. Automobile rows in the file are policy years 2024, 2025. Rows before 2021 are not included. This table is the 15 companies with the most policies in force in 2025. The order is that policy count. The complaint index is the Department's number. This page does not sort by it.
| Company | 2025 policies | 2025 confirmed complaints | 2025 complaint index | 2024 policies | 2024 confirmed complaints | 2024 complaint index |
|---|---|---|---|---|---|---|
| STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY | 4,040,188 | 201 | 0.3 | 3,907,595 | 202 | 0.48 |
| PROGRESSIVE COUNTY MUTUAL INSURANCE COMPANY | 3,306,121 | 362 | 0.66 | 2,968,511 | 212 | 0.67 |
| GEICO TEXAS COUNTY MUTUAL INSURANCE COMPANY | 855,054 | 84 | 0.6 | 583,727 | 27 | 0.43 |
| REDPOINT COUNTY MUTUAL INSURANCE COMPANY | 606,304 | 155 | 1.55 | 790,813 | 114 | 1.35 |
| ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY | 505,836 | 97 | 1.16 | 759,602 | 77 | 0.95 |
| HOME STATE COUNTY MUTUAL INSURANCE COMPANY | 364,198 | 87 | 1.45 | 350,473 | 100 | 2.67 |
| OLD AMERICAN COUNTY MUTUAL FIRE INSURANCE COMPANY | 322,095 | 145 | 2.73 | 275,860 | 60 | 2.03 |
| GEICO COUNTY MUTUAL INSURANCE COMPANY | 308,449 | 69 | 1.36 | 390,583 | 26 | 0.62 |
| FOREMOST COUNTY MUTUAL INSURANCE COMPANY | 267,286 | 29 | 0.66 | 226,189 | 14 | 0.58 |
| USAA CASUALTY INSURANCE COMPANY | 254,367 | 59 | 1.41 | 257,542 | 58 | 2.11 |
| UNITED SERVICES AUTOMOBILE ASSOCIATION | 241,317 | 47 | 1.18 | 245,812 | 43 | 1.64 |
| AUTO CLUB COUNTY MUTUAL INSURANCE COMPANY | 232,224 | 56 | 1.46 | 244,857 | 34 | 1.3 |
| LIBERTY COUNTY MUTUAL INSURANCE COMPANY | 229,570 | 46 | 1.22 | 293,224 | 24 | 0.77 |
| USAA GENERAL INDEMNITY COMPANY | 208,828 | 54 | 1.57 | 204,165 | 36 | 1.65 |
| ALLSTATE COUNTY MUTUAL INSURANCE COMPANY | 203,656 | 8 | 0.24 | 38,644 | 2 | 0.48 |
Sources on this page
- Complaint indexes and policy counts for insurance companies (pa9u-9s9w). Retrieved 2026-10-18.
- Reuse terms: Welcome to the Texas Open Data Portal 2025. "Open data refers to information that can be freely used, re-used, and redistributed by anyone."
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